General FAQs
  • Yes, FISHEYE TRAVEL COMPANY LIMITED is a legitimate and registered company. We hold a valid BUSINESS REGISTRATION CERTIFICATE Number: 0314540743 which has been issued by the Department of Planning and Investment of Ho Chi Minh City.

    Additionally, we possess the INBOUND TOUR OPERATOR LICENSE Number: 79-779/2017 TCDL – GP LHQT granted by the Vietnam National Administration of Tourism.

    These registrations and licenses allow us to operate tours and provide travel services in accordance with the regulations set by the authorities. You can trust that we are a genuine and authorized company.

  • Yes, our river speedboat tours are appropriate for individuals of all ages, with safety measures in place to ensure the well-being of passengers.

    The speedboats are specifically designed for stability, ensuring minimal rocking or swaying. Equipped with powerful engines, the ride is smooth, comfortable, and free from excessive vibrations and bumps. Our experienced captains navigate the boats skillfully, considering river conditions for a seamless ride.

    Whether sightseeing or enjoying other activities, passengers of all ages can have a safe and enjoyable experience.

  • Group size is capped at 15 people, with most tour groups averaging 5 to 12 passengers although our boats are licensed to accommodate more travelers. Rest assured, we prioritize the comfort and enjoyment of our passengers, and we never overcrowd any tour or fill the boat to maximum capacity. This ensures that you will have plenty of space to relax and enjoy your experience on board.

  • Absolutely! We offer complimentary hotel pick-up and drop-off services for guests staying at centrally located hotels in District 1, District 3, and District 4 of Ho Chi Minh City. Simply provide us with your hotel details, and our team will arrange the transportation for you.

  • To book a tour with us, you can choose one of the following options:

    1. Online Booking

    Visit our website at and browse through the available tours. Select the tour that suits your preferences and follow the online booking process.

    2. Email Booking

    Send us an email at [email protected] with your tour preferences, desired date, and any specific requirements or questions you may have. Our team will respond promptly, providing you with further details and instructions to finalize your booking.

    3. Direct Message Booking

    Reach out to us through popular messaging platforms like WhatsApp (+84)868690144, Facebook Messenger, Instagram Direct Message, Telegram (+84)868690144 or Viber (+84)868690144. Send us a direct message with your tour preferences, desired date, and any specific requirements or inquiries. Our team will promptly respond and guide you through the booking process.

    4. Phone Booking

    Contact our Hotline (+84)868690144. Speak to one of our friendly representatives who will assist you in selecting a tour, providing your details, and completing the booking process over the phone.

    After receiving your reservation, we will promptly check the availability and send you a confirmation email with all the necessary information. In the email, you will find a payment link that allows you to secure your spots by making a deposit or full payment using a credit card.

    Whichever booking method you choose, our team will be dedicated to providing you with excellent customer service and ensuring a smooth and enjoyable booking experience. We look forward to welcoming you on one of our tours!

  • When you reserve a tour with us, if space is still available, we will email you a payment link where you will make a deposit and reserve your slots using credit cards like Visa, Mastercard, American Express and JCB Card. On the day of the tour, you will pay the remaining balance in cash. Alternatively, you can choose to pay the full amount in advance. Once again, we will send you an email with a credit card-accepting payment link.

    In addition to credit card payments, we may also accept payments made through PayPal or bank transfer. If these choices are offered, our team will give you the necessary information and instructions to process the payment securely.

    We prioritize flexibility and convenience in payment options to accommodate your preferences. If you have any further questions or need assistance, please don't hesitate to reach out to us. We are here to ensure a seamless and enjoyable booking experience.

  • Yes, it is completely safe to make online payments via credit card with us. We have partnered with a trusted Payment Service Provider that is licensed by The State Bank of Vietnam.

    When you make an online payment using your credit card, the transaction is processed securely through the provider’s gateway, which adheres to top security standards such as PCI DSS, 3D-Secure, and TLS protocols. These protocols protect your credit card information and prevent unauthorized access or fraudulent activities. We do not store any of your credit card details in our database, further enhancing the security of your payment information.

    Our commitment to working with reputable payment service providers and implementing robust security measures ensures a safe and reliable environment for online payments. You can proceed with confidence, knowing that your information is well protected.

  • Cancellation Policy
    If you decide to cancel the tour, you have the option to receive a full refund of your deposit payment (excluding any credit card, PayPal service charge, or bank fees) or reschedule the tour (subject to availability) as long as we receive your written cancellation request via email at least 7 days or more before the tour date.

    No-show Policy
    Failure to show up on time for your scheduled tour will result in the forfeiture of any and all payments made. In the case of any members within your group not showing up, the remaining balance will still be collected from your group.

  • The main difference between group tours and private tours is the number of participants and the level of exclusivity.

    Private tours are designed for a single party, offering personalized experiences tailored to their interests and preferences. Group tours, on the other hand, involve multiple participants and follow a fixed itinerary.

    Private tours offer greater flexibility in terms of timing and itinerary, allowing customization based on specific needs and interests. Participants have more control over the pace of the tour and can choose specific sights to visit.

    Group tours are more affordable as the cost is divided among participants. They also provide opportunities for socializing and meeting new people. However, group tours have a set schedule and limited flexibility.

    The choice between a group tour and a private tour depends on preferences for customization, exclusivity, and interaction with fellow travelers.

  • We require a minimum of 4 adults to run a group tour. This is due to the high fuel consumption of the speedboat and the number of staff required for operate the tour.

    If you are interested in joining the group tour but have fewer than 4 adults, we will check the availability of the group tour on your desired date. If there are not enough participants, we can add you to a waiting list and notify you once the minimum number is reached. Alternatively, you have the option to choose a private tour at a higher price, which offers a more personalized and customized experience.

  • Yes, in addition to our group speedboat tours, we also offer private speedboat tours. The pricing for private speedboat tour may vary depending on several factors such as the number of participants, the specific itinerary, any additional services, and the level of customization. Private tours are usually pricier than group tours due to the exclusive boat, service, and guide provided to ensure a more personalized and tailored experience.

    To get accurate information about our private speedboat tour options, availability, and pricing, it is best to contact us at [email protected] to inquire about your specific requirements. Our team will be happy to assist you and provide you with detailed pricing options based on your preferences.

Cu Chi Tunnels FAQs
  • Certainly! The Cu Chi Tunnels tour can still be a worthwhile experience for you even if you are claustrophobic and unable to explore the underground tunnels. You can skip the section of going to the actual tunnels as it is entirely optional and only makes up a minor portion of the tour. The site offers more than just the tunnels.

    During the tour, you can learn about the history, tactics, and resilience of the Vietnamese soldiers during the Vietnam War. Various above-ground exhibits and displays provide a comprehensive understanding of the Cu Chi Tunnels and their significance. You can explore above-ground bunkers, witness remarkable engineering, and appreciate the ingenuity that went into creating this intricate tunnel system. Even without going underground, there are still many fascinating and educational aspects of the tour.

    Moreover, the speedboat ride on the Saigon River adds an enjoyable and scenic element to the overall tour.

  • Absolutely, the tunnels have been expanded and made wider specifically to accommodate tourists of various sizes.

  • It typically takes around 1 hour and 15 minutes to reach the Cu Chi tunnels by speedboat from Ho Chi Minh city.

  • Definitely, yes. Opting for a speedboat ride offers a quick and fun way to go to the tunnels. Instead of spending time stuck in traffic, you can enjoy a scenic journey along the Saigon River and take in beautiful views of the city and its surroundings. The speedboat ride also provides a unique perspective of the region and makes your trip to the tunnels a truly memorable experience.

  • Yes, there is a shooting range available at the Cu Chi Tunnels site where you can experience shooting a gun (bullets at your own cost).

    The cost of shooting is VND60,000 per bullet (approximately USD3), and there is a minimum requirement of 10 bullets for shooting. If you're traveling in a group, you may have the option to share 5 bullets each with other members of your group.

  • There are no age requirements to visit the tunnels. However, the age limit for shooting is 18 years and above.

  • For the morning Cu Chi Tunnels speedboat tour, we take our guests to enjoy lunch at a lesser-known village that offers a serene and picturesque setting. Unlike other tour operators, we strive to provide a unique experience by taking our guests to this hidden gem. This peaceful village allows you to enjoy a nice meal while experiencing the local atmosphere and appreciating the natural beauty of the area.

  • It is recommended to bring lightweight clothing, comfortable walking shoes, sunscreen, insect repellent, a hat, and a bottle of water. It's also a good idea to bring a camera to capture pictures of the tunnels and the surrounding area. Additionally, you may want to bring some cash for purchasing souvenirs or snacks during the tour as well as bullets if you're interested in shooting a gun at the firing range.

Mekong Delta FAQs
  • Our tour offers a unique and authentic experience of the Mekong Delta region. We take you off the beaten path to discover unseen and lesser-known spots in the Mekong Delta where you can truly connect with the local culture, interact with the friendly locals and see their daily life.

    We have painstakingly created an immersive and intimate experience that provides a different perspective of the authentic rural Vietnamese way of life that has been largely overlooked by mass tourism. You will not encounter any tourist traps or commercialized shopping in our tour, ensuring a genuine experience throughout.

    Our tour is also a collaboration with local communities, allowing us to provide a responsible and sustainable tourism experience that contributes to the local economy. In addition, we offer a range of exciting activities that go beyond the typical tourist attractions. You can explore a riverside market, ride a sampan boat, visit a rice wine making family, cycle through a local village and visit a Cao Dai temple.

    Last but not least, opting a speedboat ride to the Mekong Delta offers a quick and fun way to unwind and relish the magnificent scenery along the river instead of spending time stuck in traffic. This unique mode of transportation adds an extra element of excitement to your tour.

  • The main difference between the half day and full day Mekong Delta speedboat tours is the destinations covered and the tour duration.

    The half day tour takes you to Long An province with a one-hour speedboat ride for one way, and you will explore a local riverside market, take a sampan boat ride, visit a rice wine making family, cycle through a village, see a Cao Dai temple, and have a light home-cooked meal.

    On the other hand, the full day tour covers both Long An and Ben Tre province with a two-hour speedboat ride for one way. In addition to everything offered in the half day tour, you will also experience a tuk-tuk ride to visit a Buddhist pagoda and enjoy a more extensive lunch.

    Due to the extended duration and specific activities, the full day tour costs more than the half day tour. In general, both tours offer an excellent chance to explore off-the-beaten-track areas of the Mekong Delta, allowing you to have an authentic local experience and immerse yourself in the region's culture and beauty. Depending on your schedule and preferences, you can choose whichever tour suits you best.

  • No, the floating market is not included in our Mekong Delta speedboat tour due to its location far from Ho Chi Minh City, and it typically requires an overnight tour and an early morning wake-up to witness the lively market. Currently, only bus tours are available to reach the floating market.

    However, in our Mekong Delta speedboat tour, we do visit a local riverside market. This market is a wonderful opportunity to experience the vibrant local way of life, interact with friendly locals and gain insights into the unique customs and traditions of the Mekong Delta region.

  • Total biking duration of 40 – 60 minutes would depend on your speed. The village paths have a smooth, concrete surface and are relatively free of traffic, which makes for a comfortable biking experience.

  • Of course! If you are unable to cycle, please let us know in advance. We will arrange an appropriate alternative for you, such as riding on the back of a scooter.

  • For safety reasons, only an experienced guide or driver is permitted to ride the scooter during our visit to the land-based attraction. As a passenger, you would ride on the back of a scooter. If you all want to be the pillion passengers on the scooter, we can make the necessary arrangements and the additional charges may apply.

  • Certainly! Your kids can ride on the back of the scooter with one of their accompanying parents, sitting in the middle between the parent and the driver for added safety.

  • Absolutely! Being on the back of a scooter is completely safe, especially on the peaceful village roads of the Mekong Delta with minimal traffic. Our experienced drivers prioritize safety and ride at a slow and cautious pace. Furthermore, we provide helmets for all passengers, which must be worn during the ride to ensure an extra layer of protection.

  • Yes, our Mekong Delta speedboat tour includes a sampan boat excursion. Whether you choose the half day tour or the full day tour, you will have the opportunity to experience a sampan rowing boat ride as part of the itinerary.

Can Gio Mangrove Forest FAQs
  • Absolutely. The tour is suitable for children of all ages. It provides them with a unique and educational opportunity to understand the significance of mangrove ecosystems, wildlife conservation, and the natural environment. Moreover, children often find great enjoyment in the boat trips through the mangrove channels, as it offers them an exciting and adventurous experience. Exploring the forest from a speedboat and navigating through waterways can be both engaging and fun for kids.

  • Can Gio Mangrove Forest is home to a diverse range of wildlife. Some of the notable species found in the area include such as bats, birds, saltwater crocodiles and macaques are found at the Vam Sat Ecological Park.

  • The period between late April and October is the best time for bird-watching in the Can Gio Mangrove Biosphere Reserve due to the large number of birds coming to make their nests during this time.

  • Yes, it includes a rowing boat excursion. You will take a rowing boat to visit bat swamp and explore the stuning mangrove forest up close.

  • It is recommended to bring lightweight clothing, comfortable walking shoes, sunscreen, insect repellent, a hat and a bottle of water. It would be a good idea to carry a camera to capture pictures of the scenic and picturesque environment of the mangrove forest.

Sunset FAQs
  • The duration of a Saigon River Sunset cruise typically lasts around 1 to 2 hours, depending on the tour package you choose.

  • The standard Saigon River Sunset cruise package usually includes a boat ride along the river and a complimentary glass of cocktail or mocktail at The Deck Saigon Restaurant.

  • Yes, certainly. Private speedboat charter services are available, allowing you to customize your experience and enjoy the river at your own pace.

  • No, the boat doesn't ride at high speed all the time. During a Saigon River sunset cruise, the speed of the boat can vary, while there may be moments of faster travel, and others may be on a leisurely slower pace for passengers to enjoy the scenic views and capture the beauty of the sunset.

  • Depending on the tour package you choose. For join-in tours, outside food and drinks may not be allowed. While for private tour, it's best to check with us beforehand about our specific policies and any restrictions regarding bringing your own food and drinks onboard.

  • The best time to go on this tour is during the dry season, which falls between December and April. The weather is likely to be sunny, and the visibility is good during this time.

Frequently Asked Questions